At Guerla Home Store, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information when you use our website:
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Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
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Order Information: Purchase history, order details, and delivery information.
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Technical Information: IP address, browser type, device details, and browsing activity on our website.
2. How We Use Your Information
Your personal information may be used for:
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Processing and delivering your orders.
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Providing customer support and responding to inquiries.
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Sending order confirmations, shipping updates, and service notifications.
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Improving our website, products, and services.
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Complying with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties when necessary, such as:
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Payment processors for secure transactions.
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Shipping and courier partners for order delivery.
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Service providers who help us operate our website and business.
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Legal authorities if required by law.
4. Data Security
We use appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of online transmission is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You can disable cookies in your browser settings, but some features of the site may not work properly.
6. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate or incomplete information.
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Request deletion of your data where applicable.
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Opt out of receiving marketing emails at any time.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.